Change of Address or Name on a Patient Registration

If your name, address or contact details change, tell the Commission. The regulation gives you five business days.

The deadline

The regulation says that after obtaining a Registration Card, a Qualifying Patient is responsible for notifying the Commission within five business days after any change to the information that he or she was previously required to submit to the Commission(state regulation).

The same regulation requires a patient to notify the Commission within five business days after discovering that a Registration Card has been lost or stolen(state regulation).

What counts as a change

The regulation requires the patient's full name, date of birth, address, telephone number, and email address if any(state regulation).

It also includes a copy of the Qualifying Patient's government-issued identification card or other verifiable identity document acceptable to the Commission, except for a Qualifying Patient younger than 18 years old, who does not have to comply with that requirement(state regulation).

If you have a Personal Caregiver, the regulation also lists the caregiver's full name, date of birth, and address(state regulation).

How to update

The Commission page says to update your account within five days of a change to your name, address, contact details or other personal information(masscannabiscontrol.com).

The Commission says to select "My Registration" at the top of the screen in your account, then click "Edit."(masscannabiscontrol.com)

The Commission says that once you have entered your updated information, you click the "Update" button(masscannabiscontrol.com).

Related pages

• Medical patient hub: five steps to your card
• Renew your medical card
• Lost or stolen card: replacement steps
• How to get a medical marijuana card in Massachusetts

Short answers

How fast do I have to report a move?

The regulation says within five business days after the change(state regulation).

Does a new email address count as a change?

Yes. After obtaining a Registration Card, a Qualifying Patient is responsible for notifying the Commission within five business days after any change to the information previously required to be submitted(state regulation).

Does the change cost anything?

This page lists no fee for updating your information. The $10 fee on the card cost page is for a replacement card.

Advanced Dispensary in Peabody

Advanced Dispensary in Peabody is being built and has no opening date.

• Advanced Dispensary in Peabody: address and the patient list

Sources

• "935 CMR 501.015, Cornell Legal Information Institute" (law.cornell.edu, read November 5, 2026): "After obtaining a Registration Card, a Qualifying Patient is responsible for notifying the Commission, in a form and manner determined by the Commission, within five business days after any change to the information that he or she was previously required to submit to the Commission"
• "935 CMR 501.015, Cornell Legal Information Institute" (law.cornell.edu, read November 5, 2026): "or after he or she discovers that his or her Registration Card has been lost or stolen"
• "935 CMR 501.015, Cornell Legal Information Institute" (law.cornell.edu, read November 5, 2026): "The Qualifying Patient's full name, date of birth, address, telephone number, and email address if any, and a statement indicating his or her age"
• "935 CMR 501.015, Cornell Legal Information Institute" (law.cornell.edu, read November 5, 2026): "A copy of the Qualifying Patient's government-issued identification card or other verifiable identity document acceptable to the Commission, except in the case of a Qualifying Patient younger than 18 years old who does not have to comply with such requirement"
• "935 CMR 501.015, Cornell Legal Information Institute" (law.cornell.edu, read November 5, 2026): "Full name, date of birth, and address of the Qualifying Patient's Personal Caregiver(s), if any"
• "Cannabis Control Commission, Register as a New Patient" (masscannabiscontrol.com, read November 5, 2026): "If your name, address, contact details, or other personal information changes, please update your account within five days of the change."
• "Cannabis Control Commission, Register as a New Patient" (masscannabiscontrol.com, read November 5, 2026): "select 'My Registration' at the top of the screen, then click 'Edit.'"
• "Cannabis Control Commission, Register as a New Patient" (masscannabiscontrol.com, read November 5, 2026): "Once you have entered your updated information, click the 'Update' button."